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Live Events

Meet our industry experts

Effective client management is more than reading the latest book or watching the latest video. There is an art to discussing projects with clients. Join a live event to ask questions and learn more!

Stay on task by attending structured weekly updates throughout your year.

Miss a meeting? Check out the full recorded history of topics here: 2023 Annual Roadmap



2023 Community Updates

Questions on the tool or framework? We meet

Tuesdays at 10:00 Central US (03:00 UTC)

Thursdays at 16:00 Central (21:00 UTC)


Tuesday LiveThursday Live

QBR Reports are dead. Generate revenue through better conversations instead.


Proper QBRs drive profits for everyone, there is no doubt here. However, the purpose has been lost within reports on Asset Management, warranties, and operational efficiency. What we will demonstrate in this webinar is that you don't need QBRs or fancy automated reports. What you need is better conversations with clients that will result in more profitability for you both. Adam Walter has over 20 years of experience in engineering and talking to executive officers. He will demonstrate a simple framework that allows any staff member at your MSP to deliver simple and effective client conversations. You can use the tool "Humanize IT" or you can accomplish everything with nothing more than a Big Chief Notebook and a Number 2 pencil.


  • Increased Profits for your MSP and clients
  • Close projects faster • Humanize IT Framework
  • Exclusive Coupon Code at the end of the webinar





BONUS Webinar

1:1 sessions upon request!


1:1 Session


On-Demand Events

Podcasts, Youtube and more!

Sometimes you need advice now, sometimes you need to fill an hour while watching blue lines. Whatever the case check out our insane amount of on-demand content!

Bridge the gap between business and technology with Humanize IT — a fun, educational podcast that will keep you relevant, maximize your value and help your clients see you as a trusted partner. 20 minutes a week will increase sales, perceived value and reduce overhead!


HIT Podcast

Check out our youtube channel with hundreds of videos updated weekly! Whether you missed a webinar, community update, podcast or just want to learn a new skill: Subscribe.



Enjoy learning through reading?  This is your location for finding topics on everything from book recommendations to best practices.


HIT Blog

Our Facebook community page is updated bi-weekly with content to keep you in the loop! Facebook
We update our Linked-In with interesting articles from other industry experts and conversations that allow you to take your MSP to the next level. Linkedin

Want to see a specific event covered? Reach out today!